Terms of Service

Updated March 19th 2024

WELCOME TO OneAnother! OneAnother is a volunteer & kindness marketplace that connects volunteers with relevant opportunities.


This agreement governs your use of the OneAnother Platform available at Wesbite: https://www.oneanother.io/ Apple Store: https://apps.apple.com/us/app/one-another/id1584291935 and Google Store: https://play.google.com/store/apps/details?id=com.oneanothercommunity.oneanothercommunity (Platform) and any other services made available through the Platform (Platform Services). By using the Platform, you agree to be bound by this agreement which forms a binding contractual agreement between you, the User, and us, OneAnother Pty Ltd ABN 54 648 135 737 (OneAnother, we or us). 

The remainder of this agreement is divided into three parts:

If you intend to use the Platform only as Help Seeker, only Parts A and Part B of these terms will apply to you.

If you intend to use the Platform only as a Helper, only Parts A and Part C of these terms will apply to you.

If you intend to use the Platform as both a Helper and a Help Seeker, all of these terms will apply to you.

When we talk about the “Services” in this agreement, we are referring to our web and mobile application, OneAnother, available on the Apple iOS Store and the Google Play Store, our website and includes any associated services we offer.

If you access or download our mobile application from the Apple App Store, you agree to Apple’s Licensed Application End User License Agreement and any Usage Rules set forth in the App Store Terms of Service or the Android, Google Inc. Terms and Conditions including the License Agreement and Terms of Application.

We may use Google Maps/Place mapping services, including Google Maps API(s), Google Earth and similar geocoding software. Your use of Google Maps/Earth is subject to the Google Maps/Google Places Additional Terms of Service.

We are committed to protecting your privacy. Our privacy policy is available at www.oneanother.io/privacy-policy. By agreeing to these Terms of Use, you also agree to the terms in our privacy policy and Community Guidelines found here: https://www.oneanother.io/community-guidelines/

By accessing and using our online services you warrant that you:

have the power to form a binding agreement with OneAnother, either in your individual capacity or as an authorised representative of your organisation;

(b) are 18 or over, or you otherwise have the consent of your parent or guardian;

(c) are solely responsible for all your activities that occur on our websites;

(d) only use our online services in a private and secure manner;

(e) will keep secure and confidential all passwords, account names, tokens or login identifications required to access our online services;

(f) will do your best to prevent any unauthorised access to any services that require a login; and

(g) will not use our online services for purposes that are unlawful or may adversely affect our reputation or interests.


By ticking the box below, you acknowledge and agree to the above disclaimer

[insert check box]

Viewing the Platform, creating an Account, posting Volunteering Opportunities and submitting an Application on the Platform is free. 

whichever is earlier.

(collectively referred to as Qualifications).

You acknowledge and agree that: